Explore a range of transportation options for your spa getaway
City Center
Big Sur
2.1
mi
Airports
Monterey Peninsula (MRY)
35.7
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Heavenly Relaxation
“The Japanese hot baths provided a serene escape, allowing me to unwind while stargazing under the open sky.” view full review
Amazing Dining
“Dining at the Sur House was a good experience, especially with the stunning views paired with each meal.” view full review
Convenient Snacking
“The room’s refrigerator was generously stocked with snacks and beverages, making it easy to enjoy refreshments at any time.” view full review
Cozy Fireplace
“The fireplace in our guest room added a warm touch, enhancing the ambiance and comfort during our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Adults only
Baggage storage
Hairdresser
Fireplace
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness center
Hiking
Yoga class
Services
Free shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Game room
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Hot spring bath
Public Bath
Make up services
Room features
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Rollaway beds
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
48123 Highway One,
Big Sur,
California,
United States of America,
93920,
California
Map view
48123 Highway One,
Big Sur,
California,
United States of America,
93920,
California
City landmarks
National Park
Pfeiffer Big Sur Campground
1.4
mi
Gallery
Hawthorne Gallery
1.3
mi
Libraries
Henry Miller Memorial Library
1.6
mi
Big Sur Spirit Garden
1.1
mi
Gallery
Phoenix Shop
1.3
mi
CA-1
Pfeiffer Canyon Bridge
1.5
mi
47225 Highway 1
Pfeiffer Big Sur State Park
2.3
mi
Tractor
1.8
mi
Pine Ridge Trail
2.0
mi
Campfire Center
2.0
mi
McWay Falls
2.1
mi
49654-49938 Cabrillo Hwy
Seal Beach Scenic Overlook
2.1
mi
49654-49938 Cabrillo Hwy
Grimes Point Scenic Overlook
2.1
mi
Pfeiffer Falls Trail
2.2
mi
Pfeiffer Falls
2.3
mi
Gallery
Coast Gallery Big Sur
2.7
mi
Sycamore Canyon Rd
Pfeiffer Beach Day Use Area
2.9
mi
Office
2.9
mi
Albino Redwood Tree
2.9
mi
Nearby
Wedding Site
1600 ft
Restaurants
Nepenthe
1.3
mi
48510 Highway 1
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
8.0
Location
9.6
Service
8.0
Dining
7.0
Guest reviews
8.4/10
based on 5 reviews
8.9
8.9/10 based on 30 reviews
Ivor
United Kingdom,
March
2025
9.2/10
My stay at Ventana Big Sur was unforgettable, set in a remarkable location surrounded by nature. The glamping experience was unique, and the luxurious amenities were a treat. I did have some concerns about the cleanliness of the bathrooms and the limited hiking options on the property, but overall, it was a magical getaway for me and my mom.
Rooms
8.0
We stayed in a glamping tent that was beautifully designed, offering comfort with a king-size bed, luxurious furnishings, and an outdoor hammock. However, I wished the bathrooms were cleaner considering the price.
Service
10.0
The service we experienced was top-notch, with the staff going above and beyond to ensure our comfort during our stay. They made us feel special, especially during our celebration.
Location
10.0
Nestled in the forest, the location was breathtaking and truly magical. The serene environment allowed us to escape from the hustle and bustle of everyday life, offering peaceful walks and a sense of seclusion.
Dining
9.0
The dining experience at the Sur House was delightful, with excellent food that exceeded my expectations. I loved trying out the unique flavors!
Facilities
9.0
The property had wonderful facilities, including the beautiful grounds and the relaxing infinity hot tub. It felt like a retreat in nature.
Dave
United Kingdom,
March
2025
7.4/10
My stay at this resort had its ups and downs. The beautiful landscapes and unique outdoor experiences stood out, making it a lovely retreat. Unfortunately, the service was hit or miss, especially during busy moments, which affected my overall enjoyment. I expected a more peaceful atmosphere given the luxury prices, but noise and disturbances detracted from the tranquility I sought.
Rooms
7.0
The rooms were rustic but cozy, featuring huge bathrooms and deep baths filled with delightful bath salts. However, I felt they offered fewer amenities than expected for the price.
Service
6.0
While some staff made an effort to cater to our needs, there were noticeable gaps in service, particularly during peak times. It felt like a mixture of experience and training issues contributed to the inconsistencies.
Location
9.0
The resort is set in beautiful surroundings with lovely landscaping and ample opportunities for outdoor adventures, truly making it a romantic escape.
Dining
7.0
The dining experience left a bit to be desired. Although the food quality was good, it didn't quite meet my high expectations for such an upscale resort.
Facilities
8.0
Facilities include two pools, an infinity hot tub, and a Japanese soaking tub, all of which were enjoyable, but the noise from other guests marred the experience.
Victor
United Kingdom,
February
2025
9.0/10
Our stay at Ventana was simply amazing. The breathtaking views and the serene atmosphere made it a magical escape. The accommodations were luxurious and spacious, ideal for relaxation. However, we wished for a wider selection of dining options, especially during breakfast, and some amenities could have been further enhanced.
Rooms
9.0
The rooms are spacious and beautifully appointed, offering a luxurious feel with a breathtaking view of the forest. We particularly loved the outdoor shower and the lovely fireplace.
Service
10.0
The staff took excellent care of us, making us feel valued and remembered our names, which added a personal touch to our experience.
Location
10.0
Situated in the picturesque landscape of Big Sur, the location offers spectacular views and easy access to nature trails that are perfect for hiking.
Dining
7.0
While the dining experience was enjoyable, we found the breakfast options to be limited. However, the lunch and dinner menu at Sur House was delightful and offered unique flavors.
Facilities
9.0
The facilities, including the infinity hot tub and the Japanese Bathhouse, were exceptional and provided us with the relaxation we sought, although there was room for more activities.
Edward
United Kingdom,
December
2024
9.0/10
My stay at Ventana was a unique experience, especially with the glamping aspect. The tents were beautifully appointed and provided a cozy atmosphere, though the chilly nights surprised us. The dining options were delicious, and the complimentary morning coffee was a nice touch. However, I did wish for more variety in snacks available nearby, and the distance to some amenities could be cumbersome for some. Overall, it was a delightful yet slightly imperfect getaway.
Rooms
9.0
The glamping tents were luxurious and well-furnished, with an extremely comfortable bed and a lovely deck for lounging.
Service
9.0
The service was attentive, and the staff remembered us by name, adding a personal touch to our stay.
Location
10.0
Nestled among the redwoods and nearby creek, the location offered a stunning natural backdrop that created a peaceful retreat.
Dining
8.0
Dining at the Sur House was an enjoyable experience, with quality food and a gorgeous view, though I hoped for more variety in snacks.
Facilities
9.0
The resort's facilities were impressive, including an infinity hot tub and well-maintained paths leading to beautiful spots around the property.
Georgia
United Kingdom,
December
2024
6.2/10
My stay at Ventana in Big Sur was quite a mixed bag. While the natural beauty surrounding the resort was breathtaking and the rooms had some luxurious touches, my experience was marred by noise disturbances and a lack of attentive service. Additionally, the dining offerings did not meet my expectations given the high price point, which was disappointing.
Rooms
7.0
The rooms were beautifully decorated with modern touches and included large bathrooms with deep soaking tubs. However, my stay started poorly as they didn't have the amenities I requested for my dogs, which was inconvenient.
Service
5.0
Service was hit or miss. While the staff were friendly, there were moments of inattentiveness, particularly when my follow-up requests went unanswered, which was frustrating.
Location
9.0
The resort's location in Big Sur is absolutely stunning, with magnificent views of the mountains and redwoods. It truly felt like a serene escape from the hustle and bustle.
Dining
5.0
The dining experience at Sur House was quite disappointing. The food fell short of expectations considering the premium prices, and the service was slow.
Facilities
6.0
The facilities were well-maintained, with beautiful outdoor areas and a relaxing ambiance. However, more attention is needed in certain services.
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